FAQ

Getting started is quick. Choose “Sign Up,” enter your email, create a password, and complete the required profile details. Make sure your information is accurate—especially your name and address—because it needs to match your verification documents later if you decide to redeem SC. After registration, follow any prompts to confirm your email and complete account verification. Once your account is verified, eligible players can receive the no deposit sign-up bonus automatically. If you run into issues during registration, double-check for typos (especially in your email), disable ad blockers temporarily, and try a different browser or device.

Rainbow’s End Casino is available to players in the United States where permitted. You must be 18+ to play. Players from the following restricted states are not eligible: California, Connecticut, Idaho, Louisiana, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, and Washington. If you’re traveling, availability can change based on your current location. If the site blocks access unexpectedly, it may be due to geolocation rules or network settings—try switching from public Wi‑Fi to a trusted home/mobile connection.

Gold Coins (GC) are for gameplay and entertainment value only. They have no cash value and can’t be redeemed. Sweeps Coins (SC) are used for sweepstakes-style play and may be eligible for prize redemption once they become redeemable and you meet minimum requirements. At Rainbow’s End Casino, the standard rate is 1 SC = $1.00 USD for redemption value. Most bonus SC require a simple 1x playthrough before they convert into redeemable SC.

Yes. Rainbow’s End Casino offers a No Deposit Welcome Bonus for eligible new players: 7,500 GC + 0.5 SC. You don’t need a promo code. The offer is credited automatically after account verification. The SC portion has a 1x playthrough requirement, and all games typically contribute 100% toward that playthrough. If you don’t see it, confirm your account is verified and that you’re not in a restricted state. If it still doesn’t appear, contact support so they can check your bonus status.

This is a first purchase option (Value Pack) that gives 40,000 GC + 40 Free SC with a minimum $20 purchase in the Coin Store. It’s a one-time offer per account and requires manual opt-in by selecting the qualifying package. The SC included in the package comes with a 1x playthrough requirement. After you play it through once, it can become redeemable (assuming you also meet redemption minimums). Because it’s a Coin Store selection, the key is timing and choosing the correct package during checkout.

Yes—there are multiple ways to stack extra value: Daily Login Reward: 2,000 GC + 0.10 SC, available every 24 hours. You’ll need to manually claim it in the lobby/promotions area. Welcome Email Bonus: 10,000 GC + 5 SC, earned by replying to the welcome email within 48 hours of registering. This is manual—no reply, no bonus. Happy Hour Discount: A discounted $19.99 Gold Coin bundle offered daily from 05:00 PM to 01:00 AM ET. To qualify, the purchase must be made during that window. All bonus SC generally follow the same 1x playthrough rule.

Rainbow’s End Casino keeps it straightforward: bonus SC usually require 1x playthrough. That means if you receive 10 SC from a promo, you’ll need to wager 10 SC total before it becomes redeemable SC. Good news: all games (slots and table games) typically contribute 100% toward playthrough, so you’re not forced into a specific category to clear requirements. Also note the “sticky” style policy: you can’t redeem SC instantly upon receiving it—you must play it through first. GC doesn’t affect redemptions because it can’t be redeemed.

Rainbow’s End Casino supports popular payment options, including Apple Pay, Google Pay, MasterCard, and Visa. Purchases are made in USD. To buy a package, head to the Coin Store, choose your bundle, and complete payment. If you’re aiming for a first purchase deal (like the 40,000 GC + 40 Free SC option), make sure you select the correct promotional package before confirming. If a payment fails, common fixes include verifying billing info, ensuring your bank allows online transactions, and trying a different method or browser.

To request a prize redemption, you must have at least 100 SC available (minimum redemption threshold). Once your SC is redeemable and you meet the minimum, you can submit a redemption request from your account/cashier area. There’s no stated maximum cashout limit on winnings derived from SC play, but your account must remain in good standing, and you’ll need to complete verification before redemption is approved. Processing times can vary depending on verification status, request volume, and whether additional checks are needed for security.

Verification (KYC) is a security measure designed to protect players and prevent fraud. It also helps ensure redemptions go to the correct person. Typically, you may be asked for: A government-issued photo ID, proof of address, and sometimes a quick identity/selfie check depending on the situation. To avoid delays, submit clear photos (no glare, all corners visible) and ensure your account details match your documents. If anything changed (like a new address), update your profile first.

Rainbow’s End Casino is designed to work on mobile browsers, so most players can play on iOS and Android without downloading an app. For the best experience, keep your browser updated, close background tabs, and use a stable connection. If games load slowly, switching from mobile data to Wi‑Fi (or vice versa) often helps. If a specific game doesn’t run well, it may be device-memory related—try lowering the number of apps running or restarting your phone.

Rainbow’s End Casino features a wide mix of games powered by established studios, including 3 Oaks, 4ThePlayer, Betsoft, Bgaming (Softswiss), Dragon Gaming, FantasmaGames, Four Leaf Gaming, GGames (Gamevy), Habanero, KA Gaming, Onlyplay, Playson, Relax Gaming, and RubyPlay. Game availability can vary by location and device. If you’re hunting for a specific provider title, try using search and filters in the lobby, or check back later as the catalog updates.

If you need assistance, support is available via live chat and email. For account-specific help (bonuses, verification, redemptions), email support@rainbows-end.com from your registered email address and include your username plus a clear description of the issue. For quicker troubleshooting, share what device you’re using, your browser version, and any screenshots of error messages.